Successful auctions are a result of good planning — and good knowledge of how to use the tools available to you.  Our support page provides a single source for learning how BidStation and PayStation function, as well as how to integrate them into your own personal auction plan.

Here you will find training and support notes, videos, manuals, downloads, sample database files, resource checklists and other helpful information.  We strive to provide comprehensive self-service training and support materials and hope you find what you need here.

Watch videos, read documentation, download helpful tool kit items and you’ll have everything you need to be a pro.  If you experience any trouble with the software, please let us know.  Support is available via support@goauctionzoom.com phone (1-866-410-6865), and live chat on our website when available.

If you need extra support, please contact us. We’re committed to making ourselves available to assist.


This section features narrated step by step How-to, tutorial and tips videos.


The Resources section includes documents, guides and other downloadable items.


The FAQ provides helpful answers to many common questions.

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